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Saturday, August 15 at 10:50 PM · 36s · answered by Ava

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Ava

Thanks for calling SYNERGY HomeCare, this is Ava. How can I help you?

Caller

Hi. I am calling about my mother. She fell last week, and she lives alone.

Ava

I'm sorry that happened. Let me get you to our intake team so we can talk through what kind of support would help.

Ava

Actually, let me take a message instead and have them call you right back. What is the best number for you?

Caller

What does it actually cost, and does Medicare pay for any of it?

Ava

Pricing depends on the care plan and your situation, so our intake team will walk you through that when they call. They can also talk through what might be covered. Let me get you to them now. What's the best number to reach you?

Ava

Actually, let me take a message instead and have them call you right back. What is the best number for you?